dare Privacy Policy

This page describes what we collect when you use dare and how we keep that data protected. When you register for an account, place markets on football or esports, join our live-dealer tables, or play slots, we receive personal and transactional information. We at dare treat all such data as confidential and secure it under encryption and restricted access protocols.

Our dare platform operates from regional data centres and complies with data-protection principles: we collect only information necessary to deliver service, we do not sell data to third parties, and we honor your rights to access and correction. If our operations span multiple jurisdictions, data may be transferred between centres; this transfer is always encrypted and subject to confidentiality agreements.

This policy applies to all dare users globally, including those in Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where our service is available. If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team immediately.

What Data We Collect

We at dare collect information in several categories. During account registration, we gather your legal name, date of birth, email address, contact phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering regulations, and communicate account updates to you.

When you deposit or withdraw, our dare payment system records the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank transfer), timestamp, and outcome (success or failure). If a transaction fails, we retain failure codes to assist troubleshooting. We do not store full payment-card details; payment processors retain those separately under their own encryption.

All account activity — live-table play, sportsbook markets, slot spins — is logged: game type, stake, settlement time, outcome, and balance change. We retain these logs indefinitely for audit purposes. We also collect your Internet Protocol (IP) address, browser type, and device identifier to detect fraud and enforce our terms.

Personal Data

Name, date of birth, address, email, phone for account verification and communication.

Financial Data

Deposits, withdrawals, payment methods, and transaction outcomes for billing and audit.

Activity Data

Game outcomes, stakes, timestamps, and account balance changes for fraud prevention and compliance.

Device Data

IP address, browser type, device ID to detect unauthorized access and enforce terms.

How We Use Your Data

Our dare platform uses your data for core operational purposes: account authentication, transaction processing, dispute resolution, and regulatory compliance. We also use data to detect fraud (multiple accounts, payment abuse, suspicious wagering patterns) and to improve service reliability. Our systems are automated; fraud detection runs continuously and flags high-risk activity for manual review.

We may communicate with you via email, SMS, or in-app messaging about account updates, promotional offers, payment failures, or security alerts. You can opt out of promotional communications in your account settings; however, security and transactional messages cannot be disabled as they are essential for service continuity.

We do not sell your data to third parties. We share data only where required by law (anti-money-laundering investigations, law-enforcement requests, regulatory audits) or with payment processors and hosting providers who are bound by confidentiality agreements to handle data securely.

Cookies and Tracking

We use cookies (small files stored on your device) to maintain your logged-in session, remember your preferences, and analyze site performance. These cookies are not used to track you across unrelated websites; they apply to dare only. You can disable cookies in your browser settings, but doing so may prevent dare from functioning correctly.

We also collect analytics data through third-party services to understand how users navigate dare. This data is anonymized and aggregated; no individual is identified. Analytics help us improve the user interface and resolve technical issues.

Data Retention and Storage

We at dare retain account data and activity logs indefinitely to comply with regulatory requirements and support dispute resolution. Your personal data (name, address, ID documents) is retained for as long as your account is active, plus an additional period (typically 7 years) to satisfy financial and anti-money-laundering obligations. After that retention period, we securely delete or anonymize your data.

Our dare data centres use industry-standard encryption (SSL/TLS for data in transit, AES-256 for data at rest) and are protected by firewalls, intrusion detection, and multi-factor access controls. Data centres may be located outside your jurisdiction; data is always encrypted during transfer and storage.

Your Rights Regarding Your Data

You have the right to request a copy of the personal data we hold about you. We will provide this data within 30 days of your request. You also have the right to request correction of inaccurate data — for example, if your address has changed, you can update it in your account settings or contact support.

You have the right to request deletion of your data, subject to legal retention requirements. We cannot delete data that must be retained for regulatory compliance; however, we can anonymize it. To exercise any of these rights, contact our support team with a formal request. We will verify your identity before responding.

Third-Party Services and Links

Our dare platform integrates with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and content delivery networks. These third parties process your data according to their own privacy policies; we are not responsible for their practices. When you click a link to an external website from dare, you are subject to that site's privacy policy, not ours.

We encourage you to review third-party privacy policies before using their services. If you believe a third party has misused your data, contact them directly or notify our support team and we will investigate.

Changes to This Policy

We at dare may update this privacy policy periodically as our operations evolve or regulations change. We will notify you of material changes via email to your registered address at least 30 days before the change takes effect. Continued use of dare after the notification period constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to request access to your data, or believe your privacy has been violated, contact our support team. We respond to all privacy inquiries within 7 days. Our support is available in English and Indonesian and can assist via live chat, email, or in-app messaging.

We at dare take data protection seriously and continuously update our security measures to respond to emerging threats. Your trust is central to our platform; we handle your data with care and transparency.